How we pay claims
Because sometimes the waters get choppy.
Accidents happen, and if disaster does strike or you are the victim of theft, you can count on Markel Specialty to help get you back on the water as soon as possible.
Our marine insurance claim experts have specialized training and experience with all types of watercraft so your marine insurance claim will be handled with efficiency, speed and fairness. More importantly, they're boaters just like you so they know that you want to be back on the water cruising, fishing, sailing or just having fun.
We are committed to investigating, evaluating and resolving marine insurance claims in a timely manner, and typically handle most claims within 14 business days. We even send out checks for claim settlements the same day as the both parties (Markel Specialty and the claimant) agree to the same terms.
And, in the event legitimate questions arise due to interpretation of policy language, we believe marine insurance claim disputes should be weighed in favor of our policyholders.How to speed up the marine insurance claims process
You can help streamline the claims and settlement process, and avoid delays by providing the following information when you file your boat insurance claim:
- Policy number
- Date, time and location of loss
- Description of loss
- Digital photos (if possible)
- Number to reach you
You can report your boat insurance claim by calling our office at +1.866.936.1879, or completing the online boat insurance claim form.
Insurance, coverage, and discounts are subject to availability and qualifications and may not be available in all states. Coverage descriptions listed are intended to be brief and do not replace actual policy language. For questions or a complete definition of coverages and discounts available to you, please call a Markel Specialty insurance specialist at +1.866.936.1879.
Use of the term “member” or “membership” refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change.
USAA Insurance Agency means USAA Insurance Agency, Incorporated or USAA of Texas Insurance Agency (collectively the “Agency”). California License #0D78305, Texas License #7096. 9800 Fredericksburg Road, San Antonio, Texas 78288. The Agency contracts with insurance carriers that are not affiliated with USAA and offers products and services (“third-party insurance products”) on their behalf. Third-party insurance products are not underwritten by USAA or its affiliates. The Agency receives a commission on the sale or renewal of third-party insurance products and may receive other performance-based compensation from them. Purchase of third-party insurance products does not establish USAA membership. Product and coverage descriptions are brief. All coverages are subject to the terms and conditions of your policy. Read your policy for details. Product and coverage availability may vary in some locations and all applications for insurance are subject to underwriting by the insurance carrier. 258370 – 1221