How we pay claims
Because sometimes the waters get choppy.
Accidents happen, and if disaster does strike or you are the victim of theft, you can count on Markel Specialty to help get you back on the water as soon as possible.
Our marine insurance claim experts have specialized training and experience with all types of watercraft so your marine insurance claim will be handled with efficiency, speed and fairness. More importantly, they're boaters just like you so they know that you want to be back on the water cruising, fishing, sailing or just having fun.
We are committed to investigating, evaluating and resolving marine insurance claims in a timely manner, and typically handle most claims within 14 business days. We even send out checks for claim settlements the same day as the both parties (Markel Specialty and the claimant) agree to the same terms.
And, in the event legitimate questions arise due to interpretation of policy language, we believe marine insurance claim disputes should be weighed in favor of our policyholders.How to speed up the marine insurance claims process
You can help streamline the claims and settlement process, and avoid delays by providing the following information when you file your boat insurance claim:
- Policy number
- Date, time and location of loss
- Description of loss
- Digital photos (if possible)
- Number to reach you
You can report your boat insurance claim by calling our office at 866-936-1879, or completing the online boat insurance claim form.
*Use of the term “member” or “membership” refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change.
USAA Insurance Agency means USAA Insurance Agency, Inc., or USAA of Texas Insurance Agency. CA Lic. #0D78305, TX Lic. #7096. 9800 Fredericksburg Road, San Antonio, TX 78288. The agency represents third-party insurers that are not affiliated with USAA and provides services to you on their behalf. It receives a commission on the sale or renewal of third-party insurance products and may receive other performance-based compensation from them. Product availability may vary in some locations. 258370-1218
© Markel Corporation Inc. All rights reserved 2019